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PEDIATRICS Vol. 114 No. 1 July 2004, pp. 317-321

CLINICAL REPORT

E-mail Communication Between Pediatricians and Their Patients

This report addresses specific e-mail patient communication issues relevant to pediatricians and their appropriate use of e-mail in the office setting. The report briefly reviews: 1) e-mail privacy and security concerns; 2) e-mail in the office environment; 3) the legal status of e-mail; and 4) available e-mail technologic solutions.

Key Words: electronic communications • health care delivery • medical liability • e-mail • pediatrics

Abbreviations: HIPAA, Health Insurance Portability and Accountability Act • PHI, protected health information

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